Implementation and customization support in Oracle ERP for a leading commercial finance company
Q3's global sourcing model gives the maximum benefit to customers in terms of cost savings, improved quality, access to highly talented professionals, flexibility of operations and reduced time to market.
This customer was seeking a vendor who could provide 24x7customization and implementation support for SSP5, a global implementation of Self Service Procurement in an effort to centralize procurement processes in a single instance. SSP5 instance interacts with the local instances through various interfaces and financials are handled by each individual local instance to fulfill the procurement needs for its various businesses spread across the world.
Q3 Technologies offers a complete range of Oracle Applications solutions to meet the needs of organizations of all sizes and levels of complexity. Q3 Technologies leverages the customer’s current investments with Oracle Applications to seamlessly integrate and manage business process between Oracle Applications and other applications.
The business approach followed by Q3 Technologies was as follows:
The key areas shown in the diagram below are inherent in the success of this kind of high work quality and are incorporated into the objectives given below:
The SSP5 system has been upgraded recently to Oracle Applications release 11.5.9 allowing businesses access to the latest functionality available in Oracle procurement worldwide.
The customer realized the following benefits:
Digital Canal Corporation is a software development organization located in the Midwestern US, specifically Iowa, where we have limited technological resources. Q3 has been a very good business partner for our company and I wish I had found Q3 sooner. Q3 Technologies has helped us to transform our business by increasing our product development capabilities such that our clients receive more software products at a faster pace than we were capable of producing ourselves previously. In the world of software, speed, quality and delivering on time are keys to on-going success and I am happy to say that Q3 has helped us achieve this to date. I would recommend Q3 to anyone needing development assistance. An added but important consideration is that the personnel at Q3 are also friendly, helpful and caring making the communication easier than I was told it would be. Q3 has helped our company and I would recommend them to others.